Terms & Conditions

TERMS AND CONDITIONS This website is operated by Bolt Distribution LLC, a company legally incorporated under the laws of the United Arab Emirates, with its registered address at P.O. Box 1378870, Dubai, UAE. Throughout the site, the terms “we”, “us”, and “our” refer to www.Bolt101.ae

By using our website and/or purchasing any product or service, you agree to be bound by these Terms and conditions ("Terms"), including any additional terms, conditions, and policies referenced or linked herein. These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you must not use our site or services. If these Terms are considered an offer, your acceptance is limited to these Terms only.

We may update, modify, or replace any part of these Terms by posting changes on this page. It is your responsibility to review this page periodically. Continued use of the site after changes are posted constitutes your acceptance of those changes.

Any new features or tools added to the current platform will also be subject to these Terms of Service. The most current version of the Terms can always be found on this page.

SECTION 1: TERMS OF ONLINE STORE

To shop on www.Bolt101.ae, you must be at least 18 years old and legally permitted to make purchases in your country of residence.

By using this site, you confirm that you meet the age of majority in your region or that you are the legal guardian providing consent for any minor dependents to use this website.

You agree not to use our products or services for any unlawful or unauthorized purpose, and you must not violate any applicable laws in your jurisdiction, including but not limited to intellectual property or copyright regulations.

You must not introduce any viruses, malware, or harmful code that could disrupt or damage the site or its users.

 Any violation of these terms may result in the immediate suspension or termination of your access to our services.

SECTION 2 – OVERALL TERMS

We reserve the right to refuse service to anyone, at any time, for any reason.

All promotions and special offers listed on www.Bolt101.ae are exclusive to the website and only apply to purchases made through this platform.

You acknowledge that any content you submit (excluding payment information) may be transmitted over various networks in an unencrypted format and may be adjusted to meet the technical requirements of those networks or devices. However, your credit card and payment details are always encrypted and securely transmitted.

You agree not to copy, reproduce, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, including contact information provided through the site, without our prior written consent.

Section titles and headings are for reference only and do not affect the interpretation of these Terms.

SECTION 3 – PRECISION, THOROUGHNESS & PUNCTUALITY OF DATA

We do not guarantee that all information provided on this website is accurate, complete, or up to date. The content is offered for general informational purposes only and should not be your only source for making decisions. You should consult more reliable, complete, or timely sources before relying on any information found here. Any reliance you place on the material on this site is at your own risk.

This website may include historical or outdated information that is provided for reference purposes only. It may not reflect the most current details, and we are under no obligation to update it.

We reserve the right to modify the content of this website at any time, but we are not required to update any specific information. You agree that it is your responsibility to check our website regularly for changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change at any time without prior notice.

We reserve the right to modify, update, or discontinue any part of the website or its services at any time and without prior notice.

We are not liable to you or any third party for any changes in pricing, service modifications, suspensions, or discontinuation of the website or any of its features.

SECTION 5 – RULES ABOUT USE OF THE PRODUCT & SERVICE

Some products or services may be offered exclusively online through our website. These items may be available in limited quantities and can only be returned or exchanged in accordance with our Return Policy.

We make every effort to display product images and colors as accurately as possible. However, we cannot guarantee that your device’s screen will reflect colors with complete accuracy.

We reserve the right—but are not obligated—to restrict sales of our products or services to any individual, region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any product or service we offer.

All product descriptions and pricing are subject to change at any time without prior notice and at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer made for a product or service on this website is void where prohibited by law.

We do not guarantee that the quality of any products, services, or information purchased or obtained will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

SECTION 6 – BILLING AND ACCOUN INFORMATION

We reserve the right to reject or cancel any order placed with us at our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders made under the same customer account, using the same payment method, or sharing the same billing or shipping address.

If we make changes to or cancel an order, we will make reasonable efforts to notify you using the contact details provided at the time of purchase, such as your email address, billing address, or phone number.

We also reserve the right to block or restrict orders that we believe, in our sole judgment, may be placed by resellers, distributors, or unauthorized dealers.

You agree to provide accurate, current, and complete information for all purchases made on our site. This includes promptly updating your account, contact details, and payment information (such as credit card numbers and expiration dates) to ensure successful order processing and communication.

Please refer to our Returns Policy for more information regarding cancellations and returns.

SECTION 7 – OPTIONAL TOOLS

From time to time, we may offer access to third-party tools or services through our website that we neither control nor monitor.

You acknowledge and agree that we provide access to these tools “as is” and “as available” without any warranties, guarantees, or endorsements of any kind. We are not responsible for any issues or liabilities that may arise from your use of these optional third-party tools.

Your use of any optional tools made available through our site is entirely at your own risk and discretion. It is your responsibility to ensure you understand and accept the terms under which these tools are provided by their respective third-party providers.

We may also introduce new services, features, or tools in the future as part of our website experience. Any such additions will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services available through our website may include materials provided by third parties.

Links on our website may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party sites, and we do not guarantee or accept any responsibility or liability for any third-party content, products, or services.

We are not liable for any damage or loss arising from your purchase or use of goods, services, or content from any third-party websites. Please carefully review the third party’s terms, policies, and practices before engaging in any transaction. Any questions, complaints, or concerns about third-party products should be directed to the relevant third party.

SECTION 9 – INTELLECTUAL PROPERTY RIGHTS

 If you submit content to us—whether in response to a request (e.g., contest entries) or voluntarily (e.g., ideas, suggestions, feedback, proposals, or other materials)—you agree that we may use, edit, publish, distribute, and translate such content in any medium without limitation and without any obligation to compensate you.

We are under no obligation to:

  1. Keep your submissions confidential.
  2. Provide payment for any submissions; or
  3. Respond to any submissions.

We reserve the right, but are not obligated, to monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Service.

By submitting content, you confirm that:

  • You have the legal right to post such content.
  • Your content does not infringe on any third-party rights, including copyrights, trademarks, privacy, or personal rights.
  • Your content is not libelous, unlawful, abusive, or obscene.
  • Your content does not contain malware, viruses, or other harmful software. You agree not to impersonate anyone or use a false email address. You are solely responsible for the content you submit and its accuracy. We take no responsibility and assume no liability for any content submitted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Any personal information you submit through our website or online store is handled in accordance with our Privacy Policy. Please refer to it for full details on how we collect, use, and protect your data.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website or within our services may contain typographical errors, inaccuracies, or omissions—this may relate to product descriptions, prices, promotions, offers, shipping costs, delivery times, or product availability.

We reserve the right to correct any such errors, inaccuracies, or omissions at any time without prior notice. This includes the right to update or change information or cancel orders if any part of the website or service contains incorrect details—even after you’ve submitted your order.

We are not obligated to update, revise, or clarify any information on our website or within the service, unless required by law. Any specified update or refresh date should not be interpreted as a guarantee that all content has been modified or updated.

SECTION 12 – SUSPENSION & TERMINATION

In addition to the restrictions outlined in these Terms of Service, you agree not to use this website or its content for any of the following purposes:

  • For any unlawful activity or to encourage others to engage in unlawful acts
  • To breach any applicable laws, regulations, or local ordinances—whether international, federal, regional, or municipal
  • To infringe upon or violate our intellectual property rights or those of any third party
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability
  • To provide false, inaccurate, or misleading information
  • To upload or transmit any viruses, malware, or malicious code that could compromise the functionality, integrity, or security of the website, services, or the internet as a whole
  • To collect, harvest, or track the personal data of others without consent
  • To engage in spam, phishing, pharming, pretexting, scraping, crawling, or similar harmful practices • For any indecent, offensive, or immoral purpose
  • To interfere with or bypass the security features of the website, our service, or any connected network or system We reserve the right to suspend or terminate your access to our website or services if we determine that you have violated any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our services will be uninterrupted, timely, secure, or free from errors.

We make no guarantee regarding the accuracy or reliability of any results obtained through the use of our service.

You acknowledge and agree that we may suspend or discontinue the service at any time, without prior notice to you.

You expressly agree that your use of the service—and any inability to use it—is at your sole risk. All products and services provided through the website are offered on an “as is” and “as available” basis, unless expressly stated otherwise. This includes no guarantees or warranties of any kind—either express or implied—including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

To the fullest extent permitted by law, Bolt101.ae—including its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors—shall not be liable for any loss, damage, or injury of any kind. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages such as loss of profits, revenue, savings, data, or any similar loss, whether based in contract, tort (including negligence), strict liability, or otherwise.

This limitation applies to any claim related to your use of the service or products obtained through it—including but not limited to errors or omissions in content, or any loss or damage caused by using content, services, or products shared or accessed through the platform—even if we have been advised of the possibility of such damages.

 If any part of this limitation is not enforceable in your jurisdiction, our liability shall be limited to the maximum extent allowed by law.

SECTION 14 – INDEMNITY

You agree to protect, defend, and hold harmless Bolt101.ae, along with our parent company, affiliates, partners, officers, directors, employees, agents, contractors, service providers, licensors, suppliers, interns, and subcontractors, against any claims, demands, or legal actions—including reasonable legal fees—arising from your breach of these Terms of Service, any linked policies, or any applicable law, or from your violation of the rights of any third party.

SECTION 15 – SEVERABILITY

If any part of these Terms of Service is found to be illegal, invalid, or unenforceable by a court of law, that part will still be enforced to the fullest extent permitted by law. The rest of the agreement will remain valid and enforceable.

SECTION 16 – REFUND POLICY

Refunds will be done on the original mode of payment method used within 5 to 6 working days.

SECTION 17 – TERMINATION

Any rights or obligations that were established before termination of this agreement will continue to apply after termination. These Terms of Service will remain effective unless and until either you or we choose to end them. You may terminate the agreement at any time by informing us that you no longer wish to use our services or by stopping your use of the website. We may also terminate this agreement at any time without prior notice if we believe you have violated any of the Terms. In that case, you will still be responsible for any outstanding payments, and we may block your access to our services.

SECTION 18 – ENTIRE AGREEMENT

If we do not enforce any part of these Terms of Service, it does not mean we waive our right to do so later. These Terms of Service, along with any policies or guidelines posted on our website, form the complete agreement between you and Bolt101.ae. They override any previous discussions, agreements, or communications—whether written or spoken—between you and us, including earlier versions of these Terms. Any unclear or ambiguous language within these Terms will not be interpreted against the party who drafted it.

SECTION 19 – GOVERNING LAW

These Terms of Service, along with any separate agreements under which we provide you services, will be governed by and interpreted in accordance with the laws of the United Arab Emirates.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can always view the latest version of our Terms of Service on this page. We may update, change, or replace any part of these Terms at our discretion by posting changes on our website. It is your responsibility to review this page regularly. If you continue to use our website or services after changes have been posted, it means you accept those changes.

SECTION 21 – CANCELLATION POLICY

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

SECTION 22 - PAYMENT & WEBSITE TERMS

"BOLT DISTRIBUTION L.L.C" maintains the https://www.bolt101.ae/ Website ("Site").

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

We will not trade with or provide any services to OFAC and sanctioned countries.

Cardholder must retain a copy of transaction records and https://www.bolt101.ae/ policies and rules. 

User is responsible for maintaining the confidentiality of his account.

SECTION 23 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

BOLT DISTRIBUTION LLC
800-BOLT (2658) 
info@bolt101.ae